Complaints Procedure

Complaints Policy

We aim to resolve every complaint fairly and as quickly as possible.

How to Make a Complaint

You can contact us by email at support@cardboardcrack.co.uk or write to us at:

CardboardCrack
Stretford, Manchester M32 9TR
United Kingdom

We acknowledge complaints within 2 business days and aim to resolve them within 14 days.

Escalation

If you're not satisfied with our response, you may seek independent advice from Citizens Advice or your local Trading Standards service.

Online Dispute Resolution

EU-based customers may also use the European Commission's Online Dispute Resolution (ODR) platform.

Contact Us

If you have any questions about this policy, our UK support team is happy to help.

CardboardCrack
Stretford, Manchester M32 9TR
United Kingdom

Phone: +44 7511 954074
Email: support@cardboardcrack.co.uk

Find Us

CardboardCrack
Stretford, Manchester M32 9TR
United Kingdom